Terms and Conditions
Welcome to our online platform offering handmade cosmetics. Please read these Terms and Conditions carefully before using our site. By accessing or using this service, you agree to comply with and be bound by the following terms.
1. Use of the Service
Our site provides an online shop featuring handmade cosmetic products. Users must be at least 18 years old to place orders. You agree to use the service only for lawful purposes and in a manner that does not infringe the rights of others.
2. Product Information
We strive to display accurate product details including images, descriptions, and sizes. Due to the handmade nature and photographic display of cosmetics, actual product appearance may vary slightly from images shown.
3. Orders and Payments
Orders made via our online shop are subject to availability. Payment must be completed at the time of purchase. Prices are displayed in Euros and include applicable taxes.
4. Shipping and Delivery
We ship products from our store based in Barcelona, Spain. Delivery times may vary depending on location and shipping methods. Additional shipping charges may apply.
5. Returns and Refunds
Due to the handmade and perishable nature of cosmetics, returns are only accepted if products arrive damaged or faulty. Please contact customer service within 7 days of receipt to initiate a claim.
6. Intellectual Property
All content, including images, text, and designs on this service, are owned or licensed by us. Unauthorized use, reproduction, or distribution of our materials is prohibited.
7. Limitation of Liability
Our online platform is provided "as is" without warranties. We are not liable for damages arising from the use or inability to use our service or products.
8. Governing Law
These Terms and Conditions are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts in Barcelona.
9. Contact Information
For any questions related to these Terms and Conditions or our products, please contact us at our physical address:
Carrer de la Ciutat, 35, 08002 Barcelona, Spain